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Keywords: Workplace small talk
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Journal Articles
Workplace small talk and task performance: the chain mediation role of relational energy and positive affect
Available to Purchase
Journal:
Chinese Management Studies
Chinese Management Studies (2025) 19 (2): 289–307.
Published: 03 July 2024
... relationships – is deeply valued, workplace small talk (WST) is a strategic tool used by employees to strengthen their interpersonal networks. This study aims to investigate the positive impact of WST on task performance within the Chinese workplace and explores the mechanisms underpinning this relationship...
