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Keywords: Retail service industries
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Journal Articles
Journal:
Competitiveness Review
Competitiveness Review (2010) 20 (4): 333–342.
Published: 03 August 2010
... satisfaction and maintain their competitive advantage. Customer satisfaction Retail service industries Banking Kuwait Abdulla M. Alhemoud can be contacted at: alhemoud@yahoo.com © Emerald Group Publishing Limited 2010 The purpose of the study is to explore the degree of customer...
