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Keywords: Service sector
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Journal Articles
Journal:
Competitiveness Review
Competitiveness Review (2023) 33 (2): 332–363.
Published: 31 December 2021
.../value This study is significant because the findings will allow managers to assess the benefits of using FWAs to improve employee productivity, particularly in the service sector. It combines the aspects of perceived productivity, OC and perceived work quality, as well as employee happiness to assess...
