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The relationship between an executive and his/her personal assistant is among the most crucial in any organization. Unworkable travel arrangements, missed meetings and incomprehensible filing systems are among the catalog of horrors which result in all too many organizations when the relationship does not operate as smoothly as it should. Now a facilitated workshop has been developed for managers who want to improve the way in which they work with their secretaries or personal assistant. By analyzing the role expectations of both parties, examining working styles and emphasizing the importance of realistic boundaries and objectives, it helps managers and personal assistants to formulate a strategy for developing or improving a successful partnership.

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