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Purpose

The purpose of this article is to provide an interview with Charles Jennings.

Design/methodology/approach

The interview is conducted by an independent interviewer.

Findings

Charles Jennings is the director of Duntroon Associates, a leading learning and performance consultancy practice focused on helping organizations build their ability to deliver maximum business benefit from their workforce. He is also a principal of The Internet Time Alliance, a think‐tank of leading learning and business performance practitioners helping organizations exploit emerging practice and informal and social learning to “work smarter”. From 2001 until the end of 2008 he was the chief learning officer for Reuters and Thomson Reuters.

Practical implications

Charles Jennings explores the concept of governance in learning and development and how learning and development professionals need to become involved with business strategy.

Originality/value

The paper reveals that learning and development professionals need to develop core consultancy skills in order to communicate and deal effectively with key stakeholders and thus help define company strategies.

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