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Purpose

The objective of this paper is to build an understanding of how to bring about change, improve relationships, facilitate knowledge creation and sharing, and support coherence and sense‐making among clinical faculty with little or no background in medical education.

Design/methodology/approach

In this process the conventional Delphi approach was used, as it was believed that it would help in gaining the most reliable agreement of opinions of a diverse group of faculty members in the shortest time.

Findings

The paper finds that the instructional and assessment tools and approaches that were being used were mostly traditional. The challenge was to get them to a consensus as most of the faculty/teachers were unsure about replacing the traditional approaches which were “time tested” to newer “evidence‐based” methodology. This paper demonstrates that four features – namely, anonymity, iteration, controlled feedback and cumulative statistical group response – are the key contributory factors to moving the “unsure group” to an agreement.

Research limitations/implications

Conventional silent technique shows promise in getting the “non‐educationists” on the same page without much friction, but has limitations as it was limited to a specific group and a single university setting.

Practical implications

This process created connections between the faculty members that carry a long‐lasting effect and not just the resolution of the problem of the day.

Originality/value

This paper establishes that this exercise will bring about a positive change in the attitude and practices of the faculty /teachers and can help them to implement “evidence based” methodology for teaching and learning.

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