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Keywords: Critical incident technique
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Journal Articles
Critical incident technique: a learning intervention for organizational problem solving
Available to Purchase
Development and Learning in Organizations: An International Journal (2006) 20 (2): 13–16.
Published: 01 March 2006
...Paul J. Davis Purpose This article promotes the versatility and usefulness of critical incident technique (CIT) as a method for addressing organizational problems and challenges. Design/methodology/approach A brief overview of CIT is provided and a worked example is given from the author's...
