... information and presenting it in a condensed and easy-to-digest format. © 2026 Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Banking Learning organization Customer service quality Employee training 3Cs model Digital feedback The banking industry...

... time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format. © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only New technology Artificial intelligence Employee training The pace...

... videos evoke employees to explore new learning behaviors and experience and make proactive adjustments on their own learning pace, based on the view from prior study that VR in situated learning can enrich learning experience. Virtual reality Organizational learning Employee training 360-degree...

...Alex Anlesinya Purpose This study examines the factors that hinder employee training and learning in the automotive industry in Ghana, Africa. Design/methodology/approach The study adopts quantitative research methodology and cross-sectional survey design. Eighty-nine usable questionnaires...

... and reality shown in this study arises because digital natives have high expectations of game-based training methods. Indeed, employees’ expectation of the ISGs are over 4.0. This result implies that digital natives have a higher expectation about the use of serious game in corporate training. Employee...