... and places the articles in context. Findings This paper identified that informal workplace learning can help organizations to perform better during times of uncertainty and to deal with complexity within the environment. Originality/value The briefing saves busy executives, strategists...

.... Informal workplace learning Human resource management practices Private commercial banks Bangladesh The Coronavirus outbreak that started in China in late 2019 and spread globally in 2020 has had profound impacts on almost all areas of our working and personal lives. In the workplace, one...