OCLC’s Office of Research: the value of research to an organization and to a profession

Presents a survey of the OCLC Office of Research (OR) with emphasis on two projects (Web Characterization Project and Economics of Digital Preservation), and their impact on the library and information science community. The OR is characterized as a model of an informatics organization that recognizes the needs of its library constituents and delivers new technological products as a result of ongoing research projects.