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Purpose

– This column aims to take a brief look at wayfinding in the digital age, and explores several opportunities that are on the horizon for libraries that could enhance the user experience for their patrons.

Design/methodology/approach

– This column provides a survey of the current views of wayfinding in the digital age.

Findings

– There is new technology being developed that increasingly blurs the lines between the digital and the physical.

Originality/value

– Devices such as the HoloLens and iBeacon, while nascent, will quickly become a standard for new approaches that people can use to interact with their environments integrating digital information. This affords libraries a unique opportunity over the course of the next 5-10 years to take advantage of this technology to assist patrons with their information needs.

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