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Major disasters make very newsworthy stories – not only because they are unusual events but because of the human interest angle. No matter how horrific the circumstances, the public seems to be fascinated by other people′s misfortunes and the press and broadcasting media know it. The manner of coverage and reporting often leads to criticism that the media were intrusive and lacking in sensitivity, as in the live filming of the Hillsborough disaster. The press and broadcasting agencies argue that they have a right to report and comment on matters of public interest. Moreover, they feel that matters of discretion and good taste should be left to them. This calls for good relationships between the authorities and the media. The aim should be to give accurate information and assist reporters where possible, provided that the judicial process is not compromised, operations are not hampered and there is no invasion of privacy. In return, there are many ways in which the media can help the authorities, for example by broadcasting messages, providing photographs and newsreel film to assist enquiries and training personnel as spokespersons. Such co‐operation is likely to be achieved through sensible policies and good, workable press arrangements.

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