..., 1999; Quarantelli, 1998; Burton et al., 1993). © MCB UP Limited 2001 Disaster management Crisis planning Environmental management strategy “What is a disaster?” This is perhaps the most important and fundamental question facing disaster scholars today. Indeed...

... critical success factors in the operation of the environmental management system. © MCB UP Limited 1993 British standards Ecology Environmental management strategy Organizational structure Social responsibility TQM ...