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Keywords: Consumers
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Journal Articles
Info (2014) 16 (3): 1–21.
Published: 06 May 2014
... conflicting values and interests in designing the IoT within all sectors. © Emerald Group Publishing Limited 2014 Open systems Communication technologies Surveillance Internet of Things Consumers Social behaviour Another early use of telecommunications and computing has been...
Journal Articles
Info (2012) 14 (6): 23–33.
Published: 21 September 2012
...Leo Van Audenhove; Anastasia Constantelou; Karen Donders; Natali Helberger; L. Guibault Purpose This article seeks to deal with the fundamental conceptual differences between consumer law and copyright law that render the application of consumer law to copyright‐law related conflicts difficult...
Journal Articles
Info (2012) 14 (2): 3–16.
Published: 02 March 2012
...Damian Tambini Purpose The paper seeks to examine the role of consumer representation in communications policymaking with a focus on the UK. It aims to review the role of the Communications Consumer Panel and to argue that there is an important role to play for a consumer advocate due...
Journal Articles
Journal Articles
Info (2008) 10 (1): 5–12.
Published: 25 January 2008
...Jamie Anderson; Martin Kupp Purpose The purpose of this paper is to explore the opportunities and challenges of serving low‐income consumers in developing markets with mobile telecommunications. Design/methodology/approach Field visits were made to Africa, India, Mexico...
Journal Articles
Journal Articles
Info (2001) 3 (6): 499–519.
Published: 01 December 2001
...Stephen Pumphrey Illuminates a selection of technologies that will enhance the interactions between companies and consumers, revealing some strategic ramifications of these developments across a range of sectors. Concludes that strategists should exploit the emerging business environment driven...

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