... as a social enabler in the literature and also reveals its behavioral outcomes within the banking sector. The research proposes a robust framework for management and policymakers to improve the social performance of financial institutions in the competitive financial market, particularly in emerging economies...

... The major research limitation is that findings are based on 15 emerging economies, which can limit generalizability. Total factor productivity growth measures efficiency improvements but no other aspects of technological progress, such as innovation in products or processes. Data discrepancy between fixed...

...Syed Ziaul Mustafa; Arpan Kumar Kar Purpose In current times, organizations operating in emerging economies are providing digital services to its citizen the internet. Literature indicates that digital services are facing major challenges with respect to its adoption among users groups due...