...Anthony Jnr. Bokolo Purpose Because of the use of digital technologies in smart cities, municipalities are increasingly facing issues related to urban data management and are seeking ways to exploit these huge amounts of data for the actualization of data driven services. However, only few studies...

... of scale, it slows down investment in new infrastructures and services, and it reduces growth potential and hinders the emergence of European champions to the detriment of Europe's global competitiveness (Monti, 2010). But what is the internal market for electronic communications? Does...

...Anders Henten Purpose The purpose of this paper is to develop a framework for analyzing the dynamics of innovations emanating from ICT‐based service encounters. Many innovations are based on the direct encounter between employees and customers, and the paper aims to extend the analysis...

...Anders Henten; Helge Godoe Purpose The purpose of this paper is to discuss the concept of demand side economies of scope in relation to multiplay services. The basic question raised in the paper is the extent to which demand side economies of scope in the area of multiplay is based...

...Jengchung V. Chen; William Ross; Shaoyu F. Huang Purpose The purpose of this paper is to show how the development of location‐based services (such as those using global positioning satellite (GPS) systems) has accompanied the growth of mobile telecommunication, providing mobile telephone users...

...Pieter Ballon; Michaël Van Bossuyt; Leo Van Hove Purpose This paper aims to provide a first overview of important implications of payment models for next‐generation mobile service platforms (NextGen MSPs). Design/methodology/approach The starting point of the paper is an existing...

...Harald Gruber The paper sets out to reconcile some puzzles observed in the cellular mobile telecommunications industry. European auctions for 3G services led to unprecedented high spectrum licence fees in some countries. Some firms paying such high upfront fees did eventually forfeit rolling out...