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1-9 of 9
Keywords: Trust
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Journal Articles
Too much trust? When more signals do not help in digital marketplaces
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Digital Policy, Regulation and Governance 1–23.
Published: 28 November 2025
...Jürgen Rösch Purpose This paper aims to examine whether adding new trust signals on digital platforms influences user behavior, particularly in environments where multiple established cues already exist. Design/methodology/approach The author combines a large quasi-experimental data set from...
Journal Articles
Digital financial services adoption: the role of trust and government intervention as mediators
Available to Purchase
Digital Policy, Regulation and Governance (2026) 28 (3): 261–279.
Published: 02 June 2025
...Yiing Jia Loke; Phaik Nie Chin; Helen Siew Heng Lee Purpose This study aims to explore the mediating roles of trust and government intervention in shaping intentions to adopt digital financial services (DFS), using the Unified Theory of Acceptance and Use of Technology (UTAUT) to evaluate...
Journal Articles
The mechanisms that make social media effective in building citizens’ trust on local government
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Digital Policy, Regulation and Governance (2023) 25 (2): 138–152.
Published: 02 February 2023
...Pedro Torres; Mário Augusto; Tatiana Rodrigues Purpose Focusing on municipalities, this study aims to examine whether citizens’ engagement with local public administration activities on Facebook can have a positive effect on citizens’ trust. Design/methodology/approach Using data from 333...
Journal Articles
The business value of privacy-preserving technologies: the case of multiparty computation in the telecom industry
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Digital Policy, Regulation and Governance (2022) 24 (6): 541–557.
Published: 14 October 2022
... Functional value Cost Trust Risk Privacy-enhancing technologies Multiparty computation Hosea Ofe can be contacted at: H.A.Ofe@tudelft.nl 18 10 2021 14 07 2022 01 09 2022 PETs represent a broad range of technologies used to preserve privacy. PETs can range from Web...
Journal Articles
Consumers’ security and trust for online shopping after GDPR: examples from Poland and Ukraine
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Digital Policy, Regulation and Governance (2020) 22 (4): 289–305.
Published: 08 September 2020
...Artur Strzelecki; Mariia Rizun Purpose This paper aims to consider the question of changes brought to consumers’ trust and security issues by the implementation of the General Data Protection Regulation (GDPR) in electronic commerce. Design/methodology/approach Online shopping policies...
Journal Articles
Explaining the role of trust in cloud computing services
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Info (2015) 17 (1): 54–67.
Published: 12 January 2015
...Joseph Kwame Adjei Purpose – The purpose of this paper is to explain the role of trust in cloud computing services based on empirical evidence from interviewing executives of financial institutions in Ghana. The paper answers the questions: what is the role of trust in cloud computing service...
Journal Articles
Towards a trusted national identities framework
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Info (2013) 15 (1): 48–60.
Published: 18 January 2013
...Joseph Kwame Adjei Purpose The aim of this paper is to present a qualitative study on implementation of trusted identity management systems. Identity management and assurances in developing countries generates a lot of controversy and challenges for society and this study was set out to design...
Journal Articles
Privacy, trust, and justice considerations for location‐based mobile telecommunication services
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Info (2008) 10 (4): 30–45.
Published: 27 June 2008
.... Findings While location‐based services offer many benefits to consumers, issues pertaining to privacy, trust and justice are significant areas of concern. Research limitations/implications Testable research propositions pertaining to consumer behaviour are offered to guide future research...
Journal Articles
The dark side of ambient intelligence
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Info (2005) 7 (6): 33–51.
Published: 01 December 2005
...David Wright Purpose To survey ambient intelligence research in Europe, the USA and Japan and, in particular, in the context of the issues of privacy, identity, security and trust and the safeguards proposed to protect them. Design/methodology/approach This paper is based...
