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Misunderstandings, delays, Jack of access to the machine, inadequate program packages and over‐optimistic promises from the manufacturers, staff changes and a complete change of machine are all part of the ordinary background to the development of a new Library system. The Humberside Libraries, who suffered from all these, were fortunate, however, in establishing excellent relations with the authority's Management Services Department, and together they have established a satisfactory system. The report gives an account of the process, a list of programs, samples of the printouts produced by the system, and of the various stages in the development of the cataloguing worksheet — another example of co‐operation between Library and computer staff.