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Keywords: Interaction type
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Journal Articles
Evidence-based HRM: a Global Forum for Empirical Scholarship (2024) 12 (1): 172–192.
Published: 16 June 2023
... studied, this study is unique in substantiating the moderating effects of interaction type and is among the first to do so empirically. Employees with high EI can avoid emotional dissonance, which is the conflict between internal emotions and their display (Rutner et al., 2015...
