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Keywords: Online services
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Journal Articles
Evidence-based HRM: a Global Forum for Empirical Scholarship (2024) 12 (1): 172–192.
Published: 16 June 2023
... Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Emotional labor Emotional intelligence Interaction type Employee–customer interaction Teleservices Online services India The service industry is critical to the global economy (Dube et al., 2021...
