...David Eriksson Purpose – The purpose of this study is to convey lessons learned from a long-term research project and present a coherent approach for researching relevant areas, ranging from ontology to quality. Design/methodology/approach – A PhD process is used as a case to present...

... in the identification of the so‐called PIMS – profit impact of market strategy – principles which certified that profitability was closely related to market share and relative quality (Buzzell et al., 1988). Especially, the superiority of relative quality seemed to produce a higher yield of profits and could...

... of legitimacy and software quality. It has been claimed that TL safeguards royalty payments to hardware manufacturers operating on an international scale (Sheff, 1999, p. 214). This was certainly true with respect to the lockout chips incorporated into videogames cartridges during their heyday in the 1980s...

... relationship to sustainability, economic growth and improved quality of life. Outlines the importance and relevance of “green” yardsticks in non‐financial performance measurement terms. Analyses ethical dimensions, stressing that, by developing an ethical corporate culture, businesses can create both...

...Kate Greenan; Paul Humphreys; Ronan McIvor Attempts to show that environmental issues are becoming increasingly important as an attribute of the quality of goods and services. However, although firms appreciate the importance of good environmental practices there is a lack of awareness of how...

...Alan Stainer; Lorice Stainer Emphasizes the productivity and quality connection in relation to competitive advantage in operations management and strategy. Discusses the issue of ethics and its interface with productivity and quality. Highlights the underlying relationship between these three...

... is generated which provides the momentum for business practices to change. The relationship between education and industry is two‐way, is productive for all and must be so for the benefit of economic growth and our quality of life. This is increasingly so in a pan‐European context where there is greater...