... may be seen at Link to the terms of the CC BY 4.0 licence. Monetary drivers Non-monetary drivers Trust Behavioural intention Retail banking South Africa Trust has been widely acknowledged in marketing literature as a crucial driver of future relational intention (Bandara...

... Corporate social responsibility Corporate social irresponsibility Individual discretion Professional discretion South Africa Corporate social responsibility (CSR) democratises economic activities and can potentially step in where legislation is insufficient (Scherer et al., 2016...

... Behavioural loyalty Attitudinal loyalty Banking South Africa National Research Foundation of South Africa 109341 In an exceedingly competitive business environment, with increasingly demanding and value-conscious business customers, how customers perceive value is of growing interest...

... is one of the initial attempts to address such research lacuna. The paper aims to examine the dialogic potential of the Brand South Africa website and its effect on the country’s image, as well as the impact of this image on consumers’ (tourists) visiting intentions. Design/methodology/approach...

... challenges, particularly in developing economies. Adverse inclusion occurs when, although people are “financially included”, they end up worse off than before, often because of access to credit that they cannot afford. For example, in South Africa, the distributor of social grants that was largely...

...Mercy Mpinganjira; Mornay Roberts-Lombard; Greg Wood; Göran Svensson Purpose This study aims to examine and describe ways that organisations in corporate South Africa try to embed ethos of corporate codes of ethics in their organisations. Design/methodology/approach The study followed...

... identity Organizational innovation Co‐innovation Multiple social identity processes Organizational identity Co‐operatives Social identity approach to organizations South Africa Innovation through creativity is seen as a dynamic process in which individual and social‐structural factors...

... organisations investing in South Africa. Originality/value The paper provides new insights into the discussion on human resource management in a specific South African management context by referring to the highly important topics of cross‐cultural conflict, values and identities. Claude‐Hélene Mayer can...

... owners to affiliate with local business chambers for business support purposes. Business owners and their staff should also prioritise business training. Boysana Mbonyane can be contacted at: mbonybl@unisa.ac.za © Emerald Group Publishing Limited 2011 South Africa Small enterprises...

... registered with the Financial Services Board. The unit of analysis was the selected organizations provided by the Financial Services Board. There are 82 long‐term insurance companies in South Africa, of which six organizations were listed on the Johannesburg Securities Exchange within the Life Assurance...

... the sustainable business practices undertaken by a major South African retail chain. Maria A.O. Dos Santos can be contacted at: mariads@uj.ac.za © Emerald Group Publishing Limited 2011 Sustainability Sustainable business practices Retailing South Africa Global warming and climate change...

...Greg Wood; Göran Svensson; Colleen Magner Purpose This paper aims to highlight the importance and impact of leadership education which is contextually relevant. It is based on a case study of an innovative learning programme, Nexus, at a leading business school in South Africa (Gordon Institute...

... scientific nature as well as its contribution to the sustained competitive success of organisations. © Emerald Group Publishing Limited 2008 General management Leadership Students South Africa The majority (41 or 69 per cent) were from the private sector (and the companies...

...Hester Nienaber Purpose The purpose of this paper is to assess the status of management in South Africa. Design/methodology/approach This is achieved by firstly, providing a concise summary of the classical management theory. This is followed by a presentation of selected dimensions of South...