An analysis of the problems faced by project management companies managing construction projects

With the proliferation of clients using a separate project management company to manage construction projects, a number of problems arise. This paper analyses the problems found by project management companies when managing construction projects in New Zealand. The fundamental problems faced were relationship‐based. The research in this paper found that project management companies need to overcome problems in their relationships with other professionals on the project team and with the client. The paper discusses these problems using data collected from a survey to project management companies in the New Zealand construction industry. The research in this paper examined how project management companies saw their role, their experiences of managing construction projects and makes suggestions for improving relationships. This research suggests that the problems faced by companies in New Zealand are likely to be global and therefore any solution suggested can be applied to other countries.