...Christopher Rowe Considers the benefits and pitfalls of 360‐degree feedback –drawing from experiences at British Petroleum (BP) and current thinking at British Aerospace (BAe), Brough. A distinction is made between“assessment” and “development” (necessary for understanding what appraisal is trying...

...Connie G. McArthur; Janet L. Favero Phillips Points out that feedback is essential to improve continually the performance and development of executives. However, executives rarely receive specific, candid feedback about their work. Suggests that most of these individuals are left to manage...

...Clinton O. Longenecker; Dennis A. Gioia Some research suggests that the higher a manager rises, the less likely it is that the manager will receive quality feedback. Reports on a survey which shows that executives want feedback. Several fallacies about appraisal are outlined before a case...

...Trevor Dignall Describes how Federal Express Business Logistics introduced Survey Feedback Action, an upward appraisal scheme. Each employer is asked to complete a survey every year, containing appraisal questions on their managers. Return rates are well over 90 per cent. After analyses every...

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