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Keywords: Airlines
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Journal Articles
Equality, Diversity and Inclusion: An International Journal (2023) 42 (4): 469–479.
Published: 12 April 2022
...Vanessa Sandra Bernauer Purpose The aim of this paper is to provide insights on Albert J. Mills' and Jean Helms Mills' lifelong methodological journey in the airline culture. The interview offers a retrospective and reflective insight of their research into organizational culture and the airline...
Journal Articles
Equal Opportunities International (2002) 21 (7): 66–80.
Published: 01 November 2002
...Steven H. Appelbaum; Brenda M. Fewster The commercial airline is an extremely competitive, safety‐sensitive, high technology service industry. People, employees and customers, not products and machines, must be the arena of an organisation’s core competence. The implications are vast and pervasive...
