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Keywords: Cabin crew
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Journal Articles
Equality, Diversity and Inclusion: An International Journal (2023) 42 (4): 480–493.
Published: 06 September 2022
...Ulla Forseth Purpose The aim of this paper is to explore the evolving nature of the work of cabin crew in a Scandinavian carrier in three eras, drawing on theories of gender and emotional labour. Design/methodology/approach The paper draws on ethnographic data from fieldwork, interviews...
