.... This study applies a paradox perspective to better understand the challenges of DM from the vantage point of diversity managers, who play a central role in the promotion and implementation of diversity initiatives. Design/methodology/approach In-depth interviews with diversity managers in large business...

... that incorporates limits to tolerance of behavior that undermines inclusion along with clear rules of engagement, civility, and respect may be most useful and productive. Originality/value The paper applies a paradoxical perspective to understanding the implications of a Trump administration for the practice...