... to anonymity, latent markers such as surnames influence perceptions and decision-making processes. Moreover, the evolving nature of jobs, particularly in the service sector, emphasises “soft skills” that are often evaluated subjectively. Such evaluations are frequently shaped by stereotypes, disproportionately...

...Jane Parker; James Arrowsmith Purpose The purpose of this paper is to provide contemporary information and analysis of women's location within the service sector of New Zealand; to evaluate the responsiveness of two major policy initiatives designed to ameliorate women's circumstances therein...