Keywords: Employee behaviour
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Case Studies
Emerald Emerging Markets Case Studies 1–6.
Published: 07 April 2026
... Employee behaviour Retailing When TSF was considering about the working arrangement to choose, it was clear from different teams such as HR leaders, employees and department heads that people favoured hybrid and traditional work models. They argued that TSF should hold on to its teamwork spirit...
Case Studies
Emerald Emerging Markets Case Studies 1–7.
Published: 13 February 2026
... and under-graduate level Supplementary material Teaching notes are available for educators only. Subject code CSS 6: Human Resource Management. Workforce planning Strategy Employee behaviour In March 2023, Suresh Nair, Deputy General manager of Human Resources at Vertex Engineering...
Case Studies
Case Studies
Emerald Emerging Markets Case Studies 1–14.
Published: 17 December 2025
... Limited Licensed re-use rights only Human resource management Organisational performance Employee behaviour MiDArq Solutions, a thriving software house, was a beacon for tech enthusiasts and software developers in the heart of Karachi, Pakistan. Known for its creative solutions and swift...
Case Studies
Emerald Emerging Markets Case Studies 1–16.
Published: 03 December 2024
...: Human Resources Management. Jatin Pandey can be contacted at: pandey.jatin@gmail.com © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Job performance Human resource anagement Organisational behaviour Employee behaviour Employee attitudes...
Case Studies
Emerald Emerging Markets Case Studies 1–29.
Published: 28 May 2024
... but was denied the privilege. Crisis management Customer relationship management Employee attitudes Employee behaviour Marketing Service management Air India pee-gate SOP Customer experience Aviation industry Reputation risk management On 26 November 2022, Campbell Wilson, chief executive...
Case Studies
Emerald Emerging Markets Case Studies 1–18.
Published: 09 April 2020
... Limited Licensed re-use rights only Employee commitment/motivation Employee behaviour Human resource management Organizational behaviour Volunteer/people management It was a bright sunny morning in November 2018. Jyoti Mhatre, project leader at the resource cell for juvenile justice...
Case Studies
Emerald Emerging Markets Case Studies 1–22.
Published: 06 February 2020
... on. Negotiations about terms and conditions of employment normally take place annually and are led by an official from the union’s offices, assisted by the local shop stewards. Trust Organizational behaviour Human resource management Employee participation/engagement Employee behaviour Dylan Jones...
Case Studies
Emerald Emerging Markets Case Studies 1–11.
Published: 19 October 2019
... tenable. Jayadeva Prasad Moleyar can be contacted at: hodmba@mite.ac.in © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Business ethics Corporate image Corporate strategy Corporate values/philosophy Employee behaviour It was around 11...
Case Studies
Emerald Emerging Markets Case Studies 1–17.
Published: 25 February 2019
... on ethical theories such as egoism, utilitarian, deontology and virtue theory; discuss elements that promote fraudulent behaviour using the fraud triangle framework; explain how internal control contributes in deterring fraudulent employee behaviour; and analyse strategic approach to handle employee...
Case Studies
Emerald Emerging Markets Case Studies 1–19.
Published: 13 December 2018
.... But since that day, Bruno and Catharine did not get along. Employee communications Organizational behaviour Employee behaviour SWM, a swimming school located in Southeast Asia, started its journey in 2014. In 2016, its founder Mohammad Rashid Ayyub (subsequently known as Ayyub) witnessed...
Case Studies
Emerald Emerging Markets Case Studies 1–25.
Published: 24 September 2018
... of delivery channels and through its group companies. The bank has grown consistently to date with total assets of INR 2,521.32bn by March 2015. The bank’s operation during the financial year ended March 31, 2015 had a net worth of INR 892 crores. Employee attitudes Employee behaviour Discipline Human...
Case Studies
Emerald Emerging Markets Case Studies 1–16.
Published: 12 September 2018
... Employee behaviour Intrapreneurship Event evaluation For over 20 years, Makerere University Business School (MUBS)’s source of sustainable competitive advantage happened to be associated with a few forerunner employees’ unusual acts in solving prevailing challenges. Correspondingly, their leadership...
Case Studies
Emerald Emerging Markets Case Studies 1–12.
Published: 20 June 2018
.... Employee attitudes Employee behaviour Empowerment Human resource management A servant leader establishes a healthy, diverse and sound organizational culture, as it heavily rests on trust, relationship building and genuinely valuing people (Bill, 2003). When Aslam came to meet Kattappa to sell...
Case Studies
Emerald Emerging Markets Case Studies 1–22.
Published: 20 June 2018
... was not possible on anything which was given as a good will gesture. The workers refused to accept the sweets. Employee attitudes Employee behaviour Business ethics Employee communications Employment law Credit unions In August 1993, Jatin Gangwal, General Works Manager in the Cuddalore factory...
Case Studies
Emerald Emerging Markets Case Studies 1–17.
Published: 26 October 2017
... action through radio cabs’ booking websites or a simple call by dialing the number. © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Employee behaviour Crisis management Event evaluation This pricing strategy was objected to by the Reserve...
Case Studies
Emerald Emerging Markets Case Studies 1–16.
Published: 05 June 2017
... rights only Employee behaviour Mergers and acquisitions Human resource management Banks/banking It was a scorching Friday afternoon on May 22, 2015, at Delhi, when Rita, Senior Regional Business Manager at Kotak Mahindra Bank (KMB), was working on an assignment and simultaneously...

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