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Journal Articles

Service innovation and customer satisfaction: the role of customer value creation

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Mahmoud Abdulai Mahmoud, Robert E. Hinson, Patrick Amfo Anim
Journal: European Journal of Innovation Management
European Journal of Innovation Management (2018) 21 (3): 402–422.
https://doi.org/10.1108/EJIM-09-2017-0117
Published: 14 December 2017
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