Issues

Uncovering the role of weak ties in implicit networks of influence: a network analysis on recommendation algorithms’ neighborhood

Angelo Baccelloni; Marco Francesco Mazzú; Francesco Ricotta; Alberto Mattiacci
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Happy to see your benefit go: the impact of reductions in peers’ benefits on consumers’ loyalty program satisfaction

Yumei Mu; Julian Givi; Stephen X. He
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When chatbots cause trouble: how agent type and conversation style shape consumer responses to service failures

Abhisek Kuanr; Tapas Ranjan Moharana; Min Yan; Debasis Pradhan; Dahlia El-Manstrly
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Likes wanted: the impact of social recognition on products’ status marker value

Eda Anlamlier; Sevincgul Ulu; David Gal
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Greed, generosity and online compulsive buying: consequences for negative emotions and harmonyin life

Svein Ottar Olsen; Ho Huy Tuu
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Social media marketing and purchase intention: the mediation of customer-based brand equity and adoption preparedness

Wenjin Huo; Raffaele Filieri
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