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Journal Articles

Assumed empowerment: consuming professional services in the knowledge economy

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Terry Newholm, Angus Laing, Gillian Hogg
Journal: European Journal of Marketing
European Journal of Marketing (2006) 40 (9-10): 994–1012.
https://doi.org/10.1108/03090560610680970
Published: 01 September 2006
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Journal Articles

Predicting a diverse future: Directions and issues in the marketing of services

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Angus Laing, Barbara Lewis, Gordon Foxall, Gillian Hogg
Journal: European Journal of Marketing
European Journal of Marketing (2002) 36 (4): 479–494.
https://doi.org/10.1108/03090560210417273
Published: 01 May 2002
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Journal Articles

An empirical investigation of the impact of non‐verbal communication on service evaluation

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Mark Gabbott, Gillian Hogg
Journal: European Journal of Marketing
European Journal of Marketing (2000) 34 (3-4): 384–398.
https://doi.org/10.1108/03090560010311911
Published: 01 April 2000
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Journal Articles

Playing the part: Practitioner roles in public relations

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Gillian Hogg, Denis Doolan
Journal: European Journal of Marketing
European Journal of Marketing (1999) 33 (5-6): 597–611.
https://doi.org/10.1108/03090569910262189
Published: 01 June 1999
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