Page 1 | Search Results | European Journal of Marketing | Emerald Publishing

Skip to Main Content

1-1 of 1

Sort by

Sort Order Select

Journal Articles

Does experience matter?: Differences in relationship benefits, satisfaction, trust, commitment and loyalty for novice and experienced service users

Tracey S. Dagger, Timothy K. O'Brien

European Journal of Marketing (2010) 44 (9-10): 1528–1552.

https://doi.org/10.1108/03090561011062952

Published: 21 September 2010

View article titled, Does experience matter?: Differences in relationship benefits, satisfaction, trust, commitment and loyalty for novice and experienced service users

Add to Citation Manager for Does experience matter?: Differences in relationship benefits, satisfaction, trust, commitment and loyalty for novice and experienced service users