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Keywords: Communication technologies
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Journal Articles
Does culture affect evaluation expressions?: A cross‐cultural analysis of Chinese and American computer game reviews
Available to Purchase
Journal:
European Journal of Marketing
European Journal of Marketing (2009) 43 (5-6): 686–707.
Published: 29 May 2009
... marketing phenomena and make better marketing decisions. Culture Collectivism Communication technologies Computer software Cross‐cultural studies Function evaluation Product reviews involve reviewers assessing products (often recently released ones) and then publishing their evaluations...
Journal Articles
Mapping the re‐engagement of CRM with relationship marketing
Available to Purchase
Journal:
European Journal of Marketing
European Journal of Marketing (2006) 40 (5-6): 572–589.
Published: 01 May 2006
... Publishing Limited 2006 Customer relations Relationship marketing Communication technologies The relationship marketing (RM) literature is a theoretically, ideologically and empirically rich documentation of marketing practice beyond the mass‐market focus of the mainstream marketing...
Journal Articles
Matching high‐tech and high‐touch in supplier‐customer relationships
Available to Purchase
Journal:
European Journal of Marketing
European Journal of Marketing (2006) 40 (3-4): 292–310.
Published: 01 March 2006
...., 1991). We understand this construct to be important on both sides, i.e. that maximum effect is achieved when exchange and coordination is done at both ends and not only at one. Supplier relations Customer relations Competences Communication technologies Automotive industry Germany...
