... have been used to develop teaching and training material that practicing optometrists use to improve their communication and interaction with patients. Thus, the cooperation between social scientists and optometrists has been effective in contributing to the improvement of a critical health service...

... be contacted at: b.lowe@kent.ac.uk Health services Learning Virtual community Internet marketing Active participation Consumer engagement Diagnostic and prescriptive benefits Peer-to-peer virtual communities (VCs) continue to be among the most visited destinations online and are an important...

... organizations, legislation and regulations and anarchic sharing of experience in the press, in guidebooks and on the internet (Hjalager, 2001). Consumers Empowerment Trust Health services Several benefits resulting from empowering customers have been noted. For example, Jayawardhena and Foley...