Evaluating effective management learning Available to Purchase

Published studies which evaluate the contribution of management development activities to business effectiveness are rare. In this paper it is argued that one of the reasons for this is that the model which is being used, based on changing effectiveness in the work place, is proposed and case studies are described which illustrate how this model can facilitate evaluation. The “Business Excellence” framework proposed by the European Foundation for Quality Management, is used as a framework for setting objectives for increases in effectiveness and thus for criteria against which to evaluate the contribution of the management development activities.