Learning to Cope with Change:The Story of an OD Intervention Available to Purchase

This request for advice came from our prospective client at our first meeting with him. He was the managing director of a small, 150‐employee manufacturing firm. This article is about the project (he and his managers christened it “The Change Programme”) which we carried out with them over a period of 18 months. This article is mainly concerned to describe what happened, what we did and why. It is also concerned with the implications for management and OD practitioners. It highlights some of the intervention problems we had both in terms of personal competence and the strategies used during the project.