Enhancing the quality of learning in human resource development

Examines how value is created through the use of human resource development intervention in organizations. Begins by looking at the concept of quality within a training context, identifying key principles that need to underpin any quality learning model. Then goes on to show that evaluation is only one of a number of dimensions to the concept of quality and argues the case for a radical rethink of training practice in this area. Finally, presents an alternative quality learning model and a research agenda outlined for the future.