Training and business development support for micro businesses in a peripheral area

This paper examines the findings of a project to evaluate training and development support for micro businesses in a peripheral area. Results are based on questionnaire surveys of young micro businesses in Devon and Cornwall plus interviews with both business owner‐managers and training/support providers. They suggest that existing support, both at start‐up and during the post start‐up period, does not adequately address the development needs of micro firms and, more particularly, the needs of the small proportion of micro firms with ambitions to grow. It is concluded that this in part reflects the customer focus of Business Link. Given the important role of micro firms in local economic development in peripheral areas, greater flexibility is required in the way that such businesses are dealt with within the Business Link framework.