A Research‐based Model for Job Analysis Available to Purchase

Reports on a case study on the design and development of two training courses for employees of gas and energy distribution companies in The Netherlands who were faced with internal and external changes. Discusses the conceptual framework of job analysis, developing a specific set of data collection techniques, particularly structured questionnaires and interviews. Concludes that each individual company should research and develop its own training course. The course should be designed to meet the company′s own peculiar requirements, there should be more professional co‐operation between industry and academe in research and training; and finally that training courses should be more widely based on the concept of job profiles, extending even to entire sectors of the economy.