Qualifying the workforce: The use of nationally‐recognised training in Australian companies

To report on research that examines the impact of the adoption of nationally‐recognised training by enterprises in Australia.

The project involved a mix of methodologies including focus groups, employer survey and case studies.

The research found that there had been a higher than expected adoption of nationally‐recognised training by Australian enterprises in recent years and that enterprises were using training packages to support other human resource management activities apart from training.

The case studies were confined to four industry areas of hospitality, manufacturing, arts/media and call centres.

This paper fills a significant gap in the research literature on the use that enterprises make of nationally‐recognised training.