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Purpose

– The emergence of Web 2.0 opened a new route for education to use the values derived from this development. The future of e-learning is social learning, where individuals can learn online due to the facility of social media. Social media such as online communities are places for social interactions between users. These social interactions are the way forward and can drive social support in an online context. This paper aims to explore the impact of these interactions

Design/methodology/approach

– This study uses social support theory to explore the impact of social interactions on the internet on learning and education. The research uses a case study and investigates the health industry.

Findings

– The paper explains the development in e-learning through social media and the emerging concept of social learning.

Originality/value

– The contribution of this research is to emphasise social relationships of individuals in the internet and social interaction in online communities which enhance their learning qualities. The research drawn on social support theory describes social learning as a future for e-learning.

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