Learning organization and organizational citizenship behaviour in West Malaysia: moderating role of team-oriented culture

This study aims to examine the relationship between having a learning organization (LO) and organizational citizenship behavior (OCB), and the moderating role of team-oriented culture on this relationship.

Using 516 respondents from diverse industries in West Malaysia, the authors tested the psychometric properties of the three variables.

LO positively influenced OCB. Team-oriented culture moderated the relationship between having a LO and OCB.

This study helps explain how to achieve a LO in a context of high power distance and collectivist culture such as Malaysia. This study also highlights the importance of the anticipated synergistic effects of a LO and team-oriented culture in promoting OCB.