Applying Learning Techniques to On‐the‐job Development Part II

This is the second of three articles describing our approach to self‐development. Two case studies of individual managers are provided to illustrate the process and some of the outcomes of the approach. An organisational case study is also provided to illustrate how organisational structure and culture can interact with the learning and problem‐solving styles of its members. We conclude the article with some suggestions as to the range of actual and potential applications of this approach to training and learning: management and organisation development, team building, coaching skills, the manager's training role and the design and management of training programmes.