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Opportunity exists to enhance organisational productivity in the UK financial services sector by upgrading the task role of accounting technicians. This can be achieved only if appropriate Continuing Professional Development (CPD) provision is in place. The Association of Accounting Technicians (AAT) supported a Plymouth Business School national survey to determine CPD priority areas and preferred modes of training delivery. The study revealed that technician CPD provision on a national scale is inadequate and proposals are made on how this situation might be remedied in the future.

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