... Customers can call 020 8326 1100 for class schedules and registration, or visit www.cardiff.europe.com for complete training schedules and course descriptions. Cardiff opens training and technical support centre for Europe Keywords Customers, Training Cardiff Software Ltd has...

...Eric Frank Briefly describes the three activity areas within human resource development, namely training, education and development and gives definitions for each. Provides an explanation of marketing from the viewpoint of the HRD practitioner, discussing in turn: customer orientation and the need...

...Anthony R. Bennett Offers some new and different insights into the field of management development. Begins by inviting the reader to consider that bottom‐line profit results are influenced by the behaviour of, and attention to,both internal and external customers. An example is then used to explain...

...Roy Canning Based on a pilot research study into customer‐supplier relationships in the training industry, involving a series of interviews and questionnaire sampling of training managers from both private and public sector organizations. The results indicate that suppliers of training services...