... are qualified, trained and/or experienced in observations should conduct them. Concludes that a more balanced approach for conducting on‐site observations is in using a combination of both internal as well as external SMEs. Data collection Human resource development Management development On‐site...

... a predetermined list. Numerical feedback provides information which can be counted and ranked in some type of numerical order. Examples of this type of data collection are written survey questionnaires which require a respondent to select an answer to a particular question from a group of predetermined...

... as well as qualitative data, and its results‐oriented format. © MCB UP Limited 1994 Data collection Electronic mail Human resource development Management development Questionnaires Surveys Training This is the first of a series of articles which explore four training needs...