... of exploration and exploitation influence performance outcomes, including effectiveness and growth. Design/methodology/approach Using analytical descriptive research, this study uses SMART-PLS 4 for hypothesis testing and mediation analysis. A meticulously developed questionnaire, grounded in scholarly...

... of exploration and exploitation during the crisis and that learning occurred at the individual, group, and organisational levels. Practical implications A practical implication of this study is the importance for TMTs to work simultaneously with processes of exploration and exploitation when fighting...