...Judith A. Kolb; William J. Rothwell The purpose of this study was to examine the facilitator competencies viewed as important by experienced small group facilitators. Participants were provided with a literature‐generated list of facilitator competencies and asked to rate each competency...

... using seven focus groups with 38 district managers and 84 department managers from each region of the continental USA except the West Coast. Identifies, from the results of the group feedback, changes that were felt to be needed in the three organizational levels. Concludes that a holistic approach...

...Trevor Bentley When groups meet, people form assumptions about the roles of various participants within that group. Examines what these assumptions are using three different approaches: restructured non‐directed interaction;exploration of reasons for being there; self‐introduction of group...

...Samuel B. McClelland Explores four training needs assessment (TNA) data‐gathering methods:survey questionnaires, individual interviews, focus groups, and on‐site observations. Originally presented in condensed format in an article entitled “Training Needs Assessment: An ‘Open‐systems’ Application...

... with misunderstandings and in‐group conflicts. The instrument deserves further trials by organisational change agents and trainers. THE KAI AS A SURVEY-FEEDBACK INSTRUMENT 3 P reliminary trials within a service industry management team of an AdaptionInnovation Inventory. The KAI as a Surveyfeedback Instrument Tudor...