... competent and confident and that of the manager, seeking to assist employee learning and improving her/his own coaching skills and other management skills at the same time (Heslin and Keating, 2017). A contribution of the paper is the expression of how the coach’s focus on a learning orientation...

...Roland K. Yeo; Jessica Li Purpose – The aim of this paper is to explore how employees make sense of their work context and its influence on their learning orientation to improve their quality of work life. Design/methodology/approach – Qualitative data drawn from a dynamic online discussion...